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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail, depending on the type of email you received. • Viewing from 3rd-party apps - The AOL icons won't appear in apps, even if the email is truly from us. Check the sender's email address without opening the email ...

  3. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...

  4. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure ...

  5. Here's how to spot a scam online - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...

  6. This Is What an Amazon Email Scam Looks Like - AOL

    www.aol.com/lifestyle/amazon-email-scam-looks...

    Another type of email scam involves notifying you of a problem with your Amazon account or payment method. The sender may ask you to call a phone number or click a link inside the email to fix the ...

  7. Here's What to Do When You’re a Fraud or Scam Victim - AOL

    www.aol.com/heres-fraud-scam-victim-140000719.html

    Fraud alerts are free and last 90 days or seven years, depending on which type of alert you choose. To reach the three nationwide credit bureaus, just visit their website or give one of them a ...

  8. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.

  9. 12 Vile Scams That Target Seniors - AOL

    www.aol.com/12-vile-scams-target-seniors...

    Asking for Money. This scam is big on WhatsApp. You’ll receive a text that appears to be from your child or grandchild: “Hey Gran, it’s me. I lost my phone and am using a friend’s.”. It ...