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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  3. Peer support specialist - Wikipedia

    en.wikipedia.org/wiki/Peer_support_specialist

    Peer support specialist. A peer support specialist is a person with "lived experience" who has been trained to support those who struggle with mental health, psychological trauma, or substance use. Their personal experience of these challenges provide peer support specialists with expertise that professional training cannot replicate.

  4. Mental health care navigator - Wikipedia

    en.wikipedia.org/wiki/Mental_Health_Care_Navigator

    A highly detailed method of care navigation with long-term follow up was developed in 2011 by San Francisco-based psychiatrist and mental health expert Eli Merritt, M.D. His model involves what he calls the “3 R’s” of mental health care: “Research, Resources, and Referrals.” It involves four steps: Assessment & Needs Identification ...

  5. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

  6. Mental health consumer - Wikipedia

    en.wikipedia.org/wiki/Mental_health_consumer

    A mental health consumer (or mental health patient) is a person who is obtaining treatment or support for a mental disorder, also known as psychiatric or mental illness. The term was coined by people who use mental health services in an attempt to empower those with mental health issues, historically considered a marginalized segment of society ...

  7. Case management (mental health) - Wikipedia

    en.wikipedia.org/.../Case_management_(mental_health)

    Case management is the coordination of community-based services by a professional or team to provide quality mental health care customized accordingly to individual patients' setbacks or persistent challenges and aid them to their recovery. [1] [2] Case management seeks to reduce hospitalizations and support individuals' recovery through an ...

  8. Jets' McCutcheon has made mental health awareness his ... - AOL

    www.aol.com/lifestyle/jets-mccutcheon-made...

    The 25-year-old McCutcheon, in training camp with the Jets competing for a roster spot, has been an advocate for mental health awareness since his best friend's death.

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...