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2. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues.. Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.

3. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Comparison of issue-tracking systems. Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

4. Help Scout - Wikipedia

   en.wikipedia.org/wiki/Help_Scout

   Website. www.helpscout.com. Help Scout, legally Help Scout PBC, is a global remote company headquartered in Boston, Massachusetts, [1] specializing in help desk software. The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals.

5. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

6. Support and help for AOL Desktop Gold - AOL Help

   help.aol.com/articles/support-and-help-for-aol...

   Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.

7. Assist by AOL - AOL Help

   help.aol.com/products/assist

   Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

8. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

9. Helpdesk and incident reporting auditing - Wikipedia

   en.wikipedia.org/wiki/Helpdesk_and_incident...

   Help desk software is management software that automates many features of an organization's help desk environment, such as automated email response. It gives businesses the capability of using a systematic approach to responding to both internal and external users. The typical functionality of help desk software includes: Call management; Call ...