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Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. [2] Its best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, the Azure cloud computing platform and the Edge web browser.
Get Help. Get Help, known as Contact Support before the Windows 10 Creators Update, [1] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it. It also offers the user links to online help articles for ...
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Being honored with the Microsoft ISV Innovation - Americas Partner of the Year Award reaffirms our efforts. By leveraging gen AI, we aim to help banks offer services that enhance the customer experience. This award reflects the hard work of our global team and the strength of our partnership with Microsoft.