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The laws of some countries require guests to provide this information and to sign a register, often called a hotel register or guestbook, which may be in the form of a registration card, [3] [4] [5] and some also require the provision of identification documents, such as a passport, national identity card or drivers licence which the hotel may ...
The night audit itself is an audit of the guest ledger (or front office ledger); that is, the collection of all accounts receivable for currently registered guests. It can also be defined as the collection of all guest folios, the billing receipts for currently registered guests. The purpose of the night auditor includes, but is not limited to ...
City ledger. In hotel accounting, the city ledger is the collection of accounts belonging to non-registered guests. This is distinct from the transient ledger (or front-office ledger, or guest ledger), which is the collection of accounts receivable for guests who are currently registered.
Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...
A resident register is a government database which contains information on the current residence of persons. In countries where registration of residence is compulsory, the current place of residence must be reported to the registration office or the police within a few days after establishing a new residence.
In hotels, a property management system, also known as a PMS, is a comprehensive software application used to cover objectives like coordinating the operational functions of the front office, sales and planning, reporting etc. The system automates hotel operations like guest bookings, guest details, online reservations, posting of charges ...
Matrícula Consular. The Matrícula Consular de Alta Seguridad ( MCAS; English: High Security Consular Registration, HSCR), also known as the Mexican Consular Identification Card ( Mexican CID Card; Spanish: Tarjeta de Identificación Consular Mexicana, TICM), is an identification card issued by the Government of Mexico through its consulate ...
Concierge. A concierge ( French pronunciation: [kɔ̃sjɛʁʒ] ⓘ) is an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests. The concept has been applied more generally to other hospitality settings and to personal concierges who manage the errands of private clients.