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You may receive the message "We have found a virus on your attachment...Send your email again...ML0021" because the AOL email virus scan detected a virus on the file you’re attempting to send as an attachment. Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a ...
Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a virus scan on your computer. You’ll need to use another email service to send your file to the intended recipient.
Malicious Software Removal Tool. Microsoft Windows Malicious Software Removal Tool ( MSRT) is a freeware second-opinion malware scanner that Microsoft 's Windows Update downloads and runs on Windows computers each month, independent of the install antivirus software. First released on January 13, 2005, [ 2] MSRT does not offer real-time protection.
4. On the Computer & Files Configuration pane, under Virus protection is enabled, click the Off option. 5. In the confirmation dialog box, choose one of the following: To restart virus protection after a specified time, click the Select when to re-enable real-time scanning drop-down menu, choose a time, and then click OK.
McAfee VirusScan. McAfee VirusScan is an antivirus software created and maintained by McAfee (formerly known as Intel Security, and Network Associates prior to that). Originally marketed as a standalone product, it has been bundled with McAfee LiveSafe, McAfee AntiVirus Plus, [1] McAfee Total Protection and McAfee Gamer Security since 2010.
Microsoft Defender Antivirus. Microsoft Defender Antivirus (formerly Windows Defender) is an antivirus software component of Microsoft Windows. It was first released as a downloadable free anti-spyware program for Windows XP and was shipped with Windows Vista and Windows 7. It has evolved into a full antivirus program, replacing Microsoft ...
Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account. Review our help article for ways you can keep your account safe.
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems reading or receiving AOL Mail. If you're having problems viewing and receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps.