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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  5. Top 15 financial scams targeting older Americans — and what ...

    www.aol.com/finance/financial-scams-targeting...

    The FBI Internet Crime Complaint Center (IC3) received more than 101,000 reports of scams and fraud against people ages 60 and older in 2023, causing seniors to lose over $3.4 billion. And those ...

  6. Scammers are swiping billions from Americans every year ... - AOL

    www.aol.com/news/scammers-swiping-billions...

    The scammers are winning. Internet and telephone scams have grown “exponentially,” overwhelming police and prosecutors who catch and convict relatively few of the perpetrators, said Kathy ...

  7. Email fraud - Wikipedia

    en.wikipedia.org/wiki/Email_fraud

    Email fraud (or email scam) is intentional deception for either personal gain or to damage another individual using email as the vehicle. Almost as soon as email became widely used, it began to be used as a means to de fraud people, just as telephony and paper mail were used by previous generations. Email fraud can take the form of a confidence ...

  8. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  9. Scam baiting - Wikipedia

    en.wikipedia.org/wiki/Scam_baiting

    For scams conducted via written communication, baiters may answer scam emails using throwaway email accounts, pretending to be receptive to scammers' offers. [4]Popular methods of accomplishing the first objective are to ask scammers to fill out lengthy questionnaires; [5] to bait scammers into taking long trips; to encourage the use of poorly made props or inappropriate English-language ...