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  2. Got Cranky Customers? How to Keep Your Cool.

    www.aol.com/news/2010-10-11-customer-service...

    We're all familiar with the old saying "the customer is always right." While that well-worn adage may make good business sense to your boss and those in the customer service department, it's often ...

  3. Got Cranky Customers? How to Keep Your Cool.

    www.aol.com/2010/10/11/customer-service-tips

    For premium support please call: 800-290-4726 more ways to reach us

  4. The New Tipping Etiquette: How Much to Tip in Every Situation

    www.aol.com/tipping-etiquette-much-tip-every...

    Tip in high-end as well as casual restaurants. Tip: 10 to 15 percent of the total check. In-person restaurant: Tip your waiter or waitress if you dine in but also tip anyone who assists you in ...

  5. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  6. Gratuity - Wikipedia

    en.wikipedia.org/wiki/Gratuity

    A gratuity (often called a tip) is a sum of money customarily given by a customer to certain service sector workers such as hospitality for the service they have performed, in addition to the basic price of the service. Tips and their amount are a matter of social custom and etiquette, and the custom varies between countries and between settings.

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...