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1 x D-Sub port, supporting a maximum resolution of 1920x1200; 1 x DVI-D port, supporting a maximum resolution of 2560x1600 * Support for 2560x1600 resolution requires both a monitor and cable that support Dual Link DVI. * The DVI-D port does not support D-Sub connection by adapter. 1 x HDMI port, supporting a maximum resolution of 4096x2160
Hey! I did have this problem before, but I can't find working drivers for my setup, so I'll explain the issue. Upon trying to update my drivers via Windows' Device Manager max resolution became 1600 x 1200 while monitor has 1920 x 1080. Since something clearly failed, I decided to download official ...
I use also an external display (LG 34WK95U) which supports a maximum resolution of 5120x2160 . Up to the Intel UHD 630 driver version 27.20.100.9664 it was possible to to use this maximum resolution on the external display via the Thunderbold 3 port. Starting from the mentioned driver version the maximum available resolution is only 3840x2160.
I am also running a new Dell I3910 (Windows 11) with UHD 730 and i5-12400 which won't allow resolution setting to be selected higher than 1920x1080. Unlike original poster, I have a Samsung monitor model #LU28E510DS/ZA which should be able to display 3840x2160. Monitor is not new and previously ran higher resolution attached to a Mac.
I found the solution with cru v1.5.1 (Custom Resolution Utility) software. I just run cru v1.5.1, it already show 2560x1440 in Detail resolution, I press OK, restart PC, then 2560x1440 60Hz appear on Intel Graphices Command Ceneter and Windows display setting, and this is working!!!!
Intel graphics command center no longer has the 'resolution' option on my windows computer. I am trying to add a resolution of 2560x1440 for my monitor, which I have done in the past on this same device, with this same monitor. I unplugged the monitor to move my computer and now I can't add that resolution back.
The laptop has a Intel HD Graphics 4000 (Treiber-Version 9.17.10.2867) graphics adapter, the MicroHDMI-to-HDMI-cable claims to be capable of 4k by 4k resolutions and the screen is particularly advertised with making the full resolution over HDMI (it has HDMI v.1.4).
Hi thanks for the help. Unfortunately those things haven't solved the problem but I also noticed that I am missing a resolution option. 1366x768 is not being displayed as an option in the windows display settings. I believe that 1366x768 is actually the correct resolution and NOT 1360x768. I was incorrect before and I apologize.
toddbecker, Thank you for posting in the Intel® Communities Support. In reference to this scenario, just to let you know, the reason why you get the 2560 X 1080 resolution in safe mode, is because safe mode disabled all the drivers involved, so basically you are working without drivers in that mode which will limit the proper functionality of the Graphics portion of the Intel® Processor.
I understand you need to know the maximum screen resolution for the Intel® HD graphics 620.Let me help you on this matter. After checking the graphics controller features I see the maximum screen resolution is 4096*2304 at 60 or 24 Hz. This will depend on the graphics video port.